Free shipping on all orders

Shipping Policy

Shipping Policy

  • Standard Receiving Time = Processing time + Shipping time = 7-15 business days.

    All estimated/typical delivery times are derived from real-world data collected from past orders. They are approximate times for reference only.

    Shipping times will affect public holidays; manufacturers and couriers will limit their operations. We have no control over this. Regular service resumes immediately after each holiday.

    Processing time

    In order for our customers to receive the items as soon as possible, we will strive to check the inventory and process your order within 1-3 business days. We support delivery to most areas where the USA post office support delivery, except military areas.

    • Items will be shipped as soon as possible, but not later than within 5 business days on payment received. Delivery time depends on destination and other factors (for example increased logistic volumes in the Christmas period).

    Shipping Time

    Shipping time varies by location. These are our estimates by region:

    • United States 7-15 Business days

    Shipping Costs & Duties

    • Free shipping on all orders

    However, this does not include customs duties of the country of destination. If necessary, you will pay at your own expense. As we have no control over your customs policy, I hope you can understand.

    Order Tracking

    You will receive a shipping confirmation email with tracking information once your order is shipped. If you haven’t received tracking info within 7 days, please contact us.

    You can track your order’s shipping information by following the link below:

    For some shipping companies, it takes 3-5 business days for the tracking information to update on the system. If your order was placed more than 10 business days ago and there is still no information on your tracking number, please contact us.

    Incorrect Address

    It is the customer’s responsibility to ensure that the entered delivery address is correct. We will not be responsible for any return or loss due to an incorrect address. The additional costs incurred by the need to resend the package should also be paid by the customer. For unexplained non-payment behavior, the customer may bear the cost.

    Order cancellation

    We accept order cancellations before the product is shipped. If the order is canceled you will get a full refund. But we cannot cancel the order if the product is already shipped out.

    Sometimes although you send us a cancellation email, when we check the email, the package has already been sent and we cannot cancel the order. Please contact us after receiving the goods. We will provide a solution. Thank you for your understanding.

    If there is a need to change product specifications or other problems, please contact us at [email protected] in time and we will try our best to solve it for you.

    Contact Information

    Support Time 9 AM to 5 PM Monday – Friday

    Email: [email protected]

    Address: Qing Chuangyuan Longhua Hui, Longhua District, Shenzhen, Shenzhen, China

    Contact From Page:

    • Standard Receiving Time = Processing time + Shipping time = 7-15 business days.

      All estimated/typical delivery times are derived from real-world data collected from past orders. They are approximate times for reference only.

      Shipping times will affect public holidays; manufacturers and couriers will limit their operations. We have no control over this. Regular service resumes immediately after each holiday.

      Processing time

      In order for our customers to receive the items as soon as possible, we will strive to check the inventory and process your order within 1-3 business days. We support delivery to most areas where the USA post office support delivery, except military areas.

      • Items will be shipped as soon as possible, but not later than within 5 business days on payment received. Delivery time depends on destination and other factors (for example increased logistic volumes in the Christmas period).

      Shipping Time

      Shipping time varies by location. These are our estimates by region:

      • United States 10-20 days

      Shipping Costs & Duties

      • Free shipping on all orders

      However, this does not include customs duties of the country of destination. If necessary, you will pay at your own expense. As we have no control over your customs policy, I hope you can understand.

      Order Tracking

      You will receive a shipping confirmation email with tracking information once your order is shipped. If you haven’t received tracking info within 7 days, please contact us.

      You can track your order’s shipping information by following the link below:

      For some shipping companies, it takes 3-5 business days for the tracking information to update on the system. If your order was placed more than 10 business days ago and there is still no information on your tracking number, please contact us.

      Incorrect Address

      It is the customer’s responsibility to ensure that the entered delivery address is correct. We will not be responsible for any return or loss due to an incorrect address. The additional costs incurred by the need to resend the package should also be paid by the customer. For unexplained non-payment behavior, the customer may bear the cost.

      Order cancellation

      We accept order cancellations before the product is shipped. If the order is canceled you will get a full refund. But we cannot cancel the order if the product is already shipped out.

      Sometimes although you send us a cancellation email, when we check the email, the package has already been sent and we cannot cancel the order. Please contact us after receiving the goods. We will provide a solution. Thank you for your understanding.

      If there is a need to change product specifications or other problems, please contact us at [email protected] in time and we will try our best to solve it for you.

      Contact Information

      Support Time 9 AM to 5 PM Monday – Friday

      Email: [email protected]

      Address: Qing Chuangyuan Longhua Hui, Longhua District, Shenzhen, Shenzhen, China

      Contact From Page:

      • Standard Receiving Time = Processing time + Shipping time = 7-15 business days.

        All estimated/typical delivery times are derived from real-world data collected from past orders. They are approximate times for reference only.

        Shipping times will affect public holidays; manufacturers and couriers will limit their operations. We have no control over this. Regular service resumes immediately after each holiday.

        Processing time

        In order for our customers to receive the items as soon as possible, we will strive to check the inventory and process your order within 1-3 business days. We support delivery to most areas where the USA post office support delivery, except military areas.

        • Items will be shipped as soon as possible, but not later than within 5 business days on payment received. Delivery time depends on destination and other factors (for example increased logistic volumes in the Christmas period).

        Shipping Time

        Shipping time varies by location. These are our estimates by region:

        • United States 10-20 days

        Shipping Costs & Duties

        • Free shipping on all orders

        However, this does not include customs duties of the country of destination. If necessary, you will pay at your own expense. As we have no control over your customs policy, I hope you can understand.

        Order Tracking

        You will receive a shipping confirmation email with tracking information once your order is shipped. If you haven’t received tracking info within 7 days, please contact us.

        You can track your order’s shipping information by following the link below:

        For some shipping companies, it takes 3-5 business days for the tracking information to update on the system. If your order was placed more than 10 business days ago and there is still no information on your tracking number, please contact us.

        Incorrect Address

        It is the customer’s responsibility to ensure that the entered delivery address is correct. We will not be responsible for any return or loss due to an incorrect address. The additional costs incurred by the need to resend the package should also be paid by the customer. For unexplained non-payment behavior, the customer may bear the cost.

        Order cancellation

        We accept order cancellations before the product is shipped. If the order is canceled you will get a full refund. But we cannot cancel the order if the product is already shipped out.

        Sometimes although you send us a cancellation email, when we check the email, the package has already been sent and we cannot cancel the order. Please contact us after receiving the goods. We will provide a solution. Thank you for your understanding.

        If there is a need to change product specifications or other problems, please contact us at [email protected] in time and we will try our best to solve it for you.

        Contact Information

        Support Time 9 AM to 5 PM Monday – Friday

        Email: [email protected]

        Address: Qing Chuangyuan Longhua Hui, Longhua District, Shenzhen, Shenzhen, China

        Contact From Page: https://intrescom.org/contact-us/